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  Condition Générales


Article 1- Definitions and general concepts

The various concepts which refer to these terms should be interpreted in the light of the recommendation of the Commission on Unfair Terms and the common law applicable to leasing contracts governed by Tunisian law, under Articles 726 and 727 of the Code of Obligations and contracts.

The rental contract is intuitive personae and can not be assigned.
"You", "tenant" means drivers and payers mentioned on the rental agreement and signatory of it that the quality of tenant.
"We", "the lessor" means the RANIA CAR RENT Company, whose name appears on the rental agreement.
"Vehicle" means a Particular Car or Utility Vehicle that we praise you for the agreed term of the rental agreement.
"Damage" is considered damage occurred while damage to the vehicle including glass breakage, the latter including lenses, mirrors and headlights.
"Flight" is equated with vehicle theft: vandalism, theft of accessories and attempted theft.
"Tunisia" means the country in which the leased vehicle can travel. Traffic outside of Tunisia is prohibited, unless specifically authorized by RANIA CAR RENT


Article 2 - Conditions for renting a vehicle

You must provide us with proof, all information essential to the establishment of your lease and include: your identity (passport), address (home and e-mail), your fixed telephone number, number, date of issue and expiry of your license and place of issue, your rental payment.

In the absence of such communication reservation request data can not be validated

Article 3 - The vehicule 

Article 3.1 - Vehicle State 

A written statement describing the vehicle is attached to your contract. You agree to be recorded in writing, before you leave the station, any apparent defect that there would appear not. Otherwise, we are deemed to have delivered a vehicle according to the description.
Unfortunately we can not consider complaints about the apparent damage that have not been reported upon departure.
You must return the vehicle in the condition in which you received it. All reclamation expenses, consequential to the fault of the tenant, will overload the cost of the lease, subject to the provisions of the "optional contractual guarantees".

Article 3.2 - Vehicle Use 

You should never drive the vehicle elsewhere than in Tunisia.

In accordance with the principle of personal penalties, you are responsible for crimes committed during the rental period. Thus, you are informed that your details may be disclosed to the police, the National Guard or judicial, at their request.

You agree to use the vehicle in "good father" and in particular, without being under the influence of alcohol or narcotic or any substance likely to affect the conduct in accordance with the Highway Code and use it for its intended purpose which, for a particular vehicle is mainly the carriage of persons for free and for a utility vehicle, is mainly the carriage of goods.

We particularly draw your attention to the dimensions of commercial vehicles, which requires increased attention for certain maneuvers (reversing, for example) and can make impossible the crossing of certain roads (tunnels, bridges, etc.), the height maximum is, according to the regulations in force, reported in advance.

WARNING: If incorrect assessment of the size of the vehicle.

The high shock body and underbody not covered by the warranty except to prove the case of force majeure.
You should not use the rented vehicle including:

  • to be rented;
  • for the transportation of persons for compensation;
  • for the transport of a number of people higher than that stated on the registration of the vehicle;
  • to participate in rallies, competitions or trials, regardless of location;
  • to give driving lessons;
  • to push or tow another vehicle (except vehicles equipped with a hook - maximum load 1000 kg);
  • on non-paved roads, or the surface or condition of which risks for the tires or parts under the vehicle;
  • to commit an intentional crime.

The goods and baggage carried in the vehicle, including their packaging or stowage, must not damage the vehicle or run abnormal risks for its occupants.

When parking the vehicle even for a short stop, you agree to close the vehicle key.
You should never leave the car unoccupied with the keys in the ignition. The lack of return of keys will result in forfeiture of flight warranty.

In case of damage or theft, you must send the lessor in the shortest possible time, the accident report or receipt of theft report issued by the authorities, as well as the keys and vehicle documents. A breach of the rules, the above will be billed the vehicle.

CAUTION: Article 3-2 states the minimum obligations to be observed during the period in which you have custody of the vehicle.

Article 3.3 - Maintenance / Mechanical problems 

During your rental and according to the number of kilometers you will have to do the usual checks (coolant level, engine oil level beyond 1000 km, tire pressure, etc.) accordance with a usage of "good father". As such, the Tenant will remain alert to any signal from the warning lights appearing on the vehicle dashboard and take all necessary protective measures, where appropriate, such as emergency stop.

The vehicle is provided with five tires whose condition is consistent with the traffic regulations. In case of damage to one of them for a cause other than normal wear and tear, latent defect or force majeure, you undertake to replace it immediately at your expense with a tire of the same size, the same type , same brand, and even wear.

In case of mechanical breakdown only (without accident), you benefit from a support service, included in the price of your rental. The conditions of this assistance are set out in Article 8 below "Conditions of Insurance, Assistance and Useful Advice".

CAUTION: RANIA CAR RENT does not undertake to provide you with a car of a particular model or specific color and reserves the right to make changes if needed and this property in case of failure. We guarantee against by the category of your choice and in case of non-availability upgrade.

Article 4 - Duration of the lease 

Article 4.1 - Calculation Concept 

The tenant agrees to return the vehicle to the renter at the date and time stipulated in the lease contract on pain of incurring civil and criminal lawsuits and billing of late fees. A franchise of 179 minutes is granted. A maximum of two (2) hours will be charged. Beyond these five hours, a full day will be charged

CAUTION: It is not necessary to refund any rental shorter than the duration provided in the reservation.

Article 4.2 - End of rental 
We are committed to give you the security deposit has the rental car at the same time we remmettiez you the keys of the car and that it be in good condition (has its original condition on the contract) delivery of the car must always be éffectuée instead of handing mentioned during booking and any change will be charged 20 € to 40 € (depending on the new place of delivery)

In an accident, the rental agreement shall end upon delivery to the lessor of an accident report completed by the tenant and the possible third

Article 5 - The payment 

Article 5.1 - The price 
The rental price is the same indicated on our website: no additional fees or taxes will be charged to the tenant.
The payment is made in cash upon delivery of the car
FREE baby seat
Additional Driver
delivery and return of the vehicle everywhere in Tunisia but that it be referred to the reservation and not during the rental of the car (we cover practically the whole country (Bizerte, Tunis, Tabarka, Hammamet, Sousse, Monastir, Djerba, enfidha ,,,,,,,,) and all international airports (Tunis Carthage airport, airport enfidha, Monastir airport Djerba airport)

Article 6 - Conditions of insurance and assistance 


All vehicles in the fleet of RANIA CAR RENT are insured for bodily injury and property damage you cause to third parties as a result of an accident involving the vehicle in order to satisfy the insurance obligation.

Insurance transported people:
It covers the driver and all passengers in case of accidents related to the use of the vehicle. This insurance provides reimbursement of certain medical expenses and the payment of a death or permanent disability.

ATTENTION: in order not to be excluded from the guarantee, you must respect geographic traffic limitations mentioned in section 3-2.

You must also comply with the obligations of the general rental conditions for the operation of the vehicle, including those for the driving license, compliance with safety conditions and prohibitions on participation in rallies, competitions or trials, the use of trailers or other vehicles towing and transportation of persons for compensation. Otherwise, if the driver's responsibility is engaged, the insurer reserves the right to seek remedies on behalf of or against ours said conductor and / or the lessee of the vehicle.

Article 6.2 - Conditions assistance - Troubleshooting 

You benefit during the term of your tenancy agreed with RANIA CAR RENT at no extra charge a minimum service troubleshooting and assistance, related to the use of the vehicle in case of mechanical failure only.
In case of accident, we provide troubleshooting service 8H am to 22H evening throughout the territory of Tunisia and especially in tourist cities suchas Hammamet, Tunis, Sousse, Monastir, enfidha. In case of emergency you can contact us 24h / 24h on our contact details in the page contact .